How can I find a product I am looking for?
We have many ways on our website to search for products. You can enter any keyword for items at the top of the screen in the main search bar. You can also search for all products from a specific make on the right side of the home page. In the middle you can also search the entire catalog via make/model/year. Ofcourse you can also use the traditional drop down menus from across the top of the page.
How can I place an order?
Placing is easy, thanks to our fundamental searching system you can enter in the make/model/year of your vehicle and get the results you're looking for. If you don't see what you need, give us a call and one of our agents will be willing to help you.
How will I know if my order went through?
You will receive an order confirmation email shortly after you complete the checkout process. Be sure to scan your junk mail folder just in case it didn't make it into your inbox. If you don't receive an email or phone confirmation within 24 hours, be sure to call us and you'll receive a verbal confirmation over the phone.
I just placed an order online, when will I receive it?
Please allow 1-2 business days for order processing and handling and then up to 7 business days for delivery throughout North America. Most orders are processed within 24hrs and delivered within 3-4 business days. Once the shipping label is generated and tracking info provided you will be able to track in real time.
How can I cancel an order?
You can cancel any item that has not yet shipped by simply Calling us. In the event where your order has shipped and a tracking number generated please call our helpline at any time of day, for more information.
The item will not fit my car, can I return ?
If a part doesn't fit, don't try to "make it fit" and risk damaging you, your car, or yourself. We won't accept responsibility for any costs exceeding the cost of the part, therefore please inspect the part before you start the repair including a "test-fit" without running the vehicle. Do not attempt to modify or excessively force the item to install. We will not issue return credit for parts which have been installed and the engine ran, painted, modified or returned without their original packaging. If you are not satisfied with the item, determine you don't need it, or have trouble installing for any reason, you can obtain return instructions by emailing us. In your email, please tell us your order number and the reason for the return. Items being returned from outside Canada require special instructions, otherwise we may be billed additional charges by carriers. If charges are billed to us they will be deducted from your refund. Shipping and handling charges are not refundable.
Info regarding California Prop 65 Act
WARNING: The products we carry can expose you to chemicals including oils and lead, which is [are] known to the State of California to cause cancer, and/or to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.